FAQs

Q&A

Does BMC have a satisfaction guarantee?
Yes, Blue Moon Cinemas is the only outdoor movie company that provides a 100% Satisfaction Guarantee.

How does BMC stack up to the competition?
Please reference the Comparison Matrix to the right when considering the competition. Like most things in life, you get what you pay for! Blue Moon Cinemas offers the very best at reasonable prices.

What areas do you service?
BMC has physical locations in Austin, Dallas, and Houston, Texas. We travel to areas throughout the Southwest including New Mexico, Oklahoma, Arkansas, and Louisiana. We have formed an affiliate partnership with the other top-tier outdoor movie event producers throughout the country which enable us to service any client within the continental United States.

How much are your services?
Our prices are dependent upon several factors – size of screen, specific needs of the client, environment challenges, set-up requirements, etc. It is best for you to contact us so we can determine your needs and understand your budget.

What time can the movie start?
We recommend twilight as the optimal time to start the movie. Twilight times are available at SunriseSunset.com.

Am I required to purchase a license to show a movie?
Unless you are showing the movie in the privacy of your own home or backyard, yes, you are required by law to purchase movie rights. We will assist you in the process.

Do you offer event planning services beyond the movie?
Yes, our professionals can help you with all event services including permits, hiring security, chairs, tents, restrooms, concessions, etc.

100% Guarantee

100% Satisfaction Guarantee Terms and Conditions
If for any reason you aren't fully satisfied with Blue Moon Cinemas’ products or services, Blue Moon Cinemas will provide you with a refund.Blue Moon Cinemas’ guarantee insures the following:

• An event specialist assigned specifically to your event
• Open communication including: event schedule sheet, sharing of cell phone numbers, event help line
• On time arrival
• On time set up
• Strict adherence to safety policies
• Professional, courteous technician and accompanying staff
• Airscreen – the best outdoor movie screen system in the world
• Theatrical screen surfaces including clean, crisp front projection finishes
• Powerful audio system matched to your audience size including massive sub woofer (s)
• Bright, high lumen projectors with fresh bulbs
• Commercial liability coverage of $1,000,000/$2,000,000 aggregate
• Public Address (PA) microphone for announcements and sponsorship support
• Professional presentation of your preapproved advertising material
• Prompt removal of BMC equipment upon conclusion of your event
• Post event summary will be provided to client’s event coordinator including audience size, start time, and any other tangibles you would like to measure

Full refund guarantee does not include issues non related to Blue Moon Cinemas products or services including but not limited to – weather, material defects in DVDs or other media provided to BMC, power failure, lack of adequate power provided, accessibility to the site, etc.
Refund guarantee does not cover travel and labor fees.​

Comparison Matrix
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How many years experience do you have in producing outdoor movie events?
Blue Moon Cinemas exclusively does outdoor movie screenings and has produced over 1,000 events since our inception in 2004’.

Are you a registered corporation or LLC in the state of Texas?
We are aware of several outdoor movie companies operating in Texas that are not registered with the state. This could hurt your chances of collecting for damages in the event something unforeseen occurs. Check with the Secretary of State to make sure they are a legitimate company and not simply a fly-by-night company trying to make a quick buck.

What type or brand of screens are you using?
Free standing aluminum screens and inexpensive screens are not designed for commercial use and can fall over easily or look unattractive.

Blue Moon Cinemas’ outdoor inflatable movie screens are made for outdoors and are the industry leader for inflatable movie screens. The screen surface on our screen systems are theatrical quality. Another very important attribute on our screens, the actual screen starts 6 feet off the ground, which provides for better audience viewing.

What is the wind rating on your screens?
There are numerous inflatable movie screens on the market. Most have a wind rating of up to 10 mph only. Our screens, however, are rated for 26 MPH winds and can withstand gusts up to 45 mph. Wind ratings are important, especially in locations that are near lakes, beaches and flat rolling hills. More importantly...Wind ratings and stability of screens are imperative for the safety of your audience.

Does the surface or viewable part of the screen make a difference in the picture quality?
Most inflatable screen manufactures do not have tight viewable surfaces, which means they DO NOT have theatrical surfaces. Therefore, they get very wrinkled. Transparent or rear-projection screens can cause the movie to look distorted. Especially if there is any wind. Rear-projection screen surfaces produce a duller picture. The reason...up to 50% of projection light can get lost projecting through the screen.


Our screens have the same projection surface as the screens in movie theaters, which produce a bright, crisp movie image. The way Hollywood intended their films to be seen! Our screens have a tight projection surface and a wind shield on the back of the screen.

WHAT TYPE OF SOUND AND PROJECTION DO YOU USE?
Many providers of outdoor movie events claim to have state of the art equipment, but what year was their equipment state of the art? Many providers use both sound and projection systems that are underpowered. (Sometimes they use equipment that is meant for indoor events).


Lumens, or brightness of a projector, is an important aspect of having a bright, crisp picture, but it is not the only factor. It is equally important to understand the surface material being projected upon. A another aspect to a bright picture is to determine how well the projector has been maintained. A projector that has many hours of use will have a duller bulb. Blue Moon Cinemas’ policy is to replace projector bulbs when just 30% of their brightness has been reduced (70% remaining).

​HOW DO YOU MEASURE YOUR SCREEN SIZE?
There are many ways to measure a screens’ size. There is the foot print or frame of the screen and there is the actual “viewable” area. Blue Moon Cinemas provides a diagonal measurement as well as the actual viewing area (white screen surface). The majority of our screens are in 16:9 format to fully support the latest Hollywood releases, including BluRay.

CAN YOU PROVIDE REFERENCES AND PICTURES OF YOUR EQUIPMENT?
Blue Moon Cinemas can provide references from our three most recent events as well as pictures of our screen systems. Verify that competitors’ pictures are from actual events that they have produced and not simply pictures they have cut and pasted from various web sites.

OUR QUALIFICATION

How many years experience in outdoor cinema?
15 years – 3,000+ events
Are you a registered corporation or LLC in Texas?
Registered LLC in Texas
EIN 84-4534715 

General Liability Limits
$1,000,000/$2,000,000
Aggregate $1,000,000/$2,000,000 ​