Satisfaction Guarantee
FAQ
Satisfaction Guarantee
Comparision Matrix
100% Satisfaction Guarantee Terms and Conditions
If for any reason you aren't fully satisfied with Blue Moon Cinemas’ products or services, Blue Moon Cinemas will provide you with a refund.

Blue Moon Cinemas’ guarantee insures the following:

  • An event specialist assigned specifically to your event
  • Open communication including: event schedule sheet, sharing of cell phone numbers, event help line
  • On time arrival
  • On time set up
  • Strict adherence to safety policies
  • Professional, courteous technician and accompanying staff
  • Airscreen – the best outdoor movie screen system in the world
  • Theatrical screen surfaces including clean, crisp front projection finishes
  • Powerful audio system matched to your audience size including massive sub woofer (s)
  • Bright, high lumen projectors with fresh bulbs
  • Commercial liability coverage of $1,000,000/$2,000,000 aggregate
  • Public Address (PA) microphone for announcements and sponsorship support
  • Professional presentation of your preapproved advertising material
  • Prompt removal of BMC equipment upon conclusion of your event
  • Post event summary will be provided to client’s event coordinator including audience size, start time, and any other tangibles you would like to measure

Full refund guarantee does not include issues non related to Blue Moon Cinemas products or services including but not limited to – weather, material defects in DVDs or other media provided to BMC, power failure, lack of adequate power provided, accessibility to the site, etc.

Refund guarantee does not cover travel and labor fees.